Shannon Andrews

Shannon Andrews, MBA, serves as Manager of Business Insights and AI Data Analytics at Cox Communications since December 2022, where responsibilities include overseeing wireless website performance and aligning business processes with industry standards. As a Senior Director with The WICT Network: Southeast since January 2022, Shannon leads initiatives related to programming and awards. Previous experience includes various roles at Comcast spanning from Senior Manager to Senior Analyst, focusing on customer experience strategy, operations, and marketing research, achieving significant operational cost savings and enhancing customer satisfaction. Shannon also founded seven25, LLC and held marketing positions at Curtis 1000 and Dental TLC, with academic qualifications including an MBA in Marketing from Kaplan University and a Bachelor's in Technology Management from Georgia Southwestern State University.