Mth Katina Jenkins

Katina Jenkins, MTh, has extensive experience in order management, customer service, and administrative roles, currently serving as a Team Lead and Order Management Specialist at CPO Commerce since October 2012. In this position, Katina oversees dropship order fulfillment and inventory management while ensuring customer satisfaction. Previous roles include Interim Customer Care Team Lead, Vendorship Specialist, Fraud Analyst, and Customer Service Representative, showcasing a strong ability to manage teams, resolve inquiries, and implement fraud prevention measures. Additional experience includes positions as a Sales Associate and Administrative Assistant in earlier career stages. Katina holds a Master's degree in Theology/Theological Studies, a Bachelor's degree in Business Administration, and a Certificate in Health Care Management from Liberty University.