Carole Gilkes

Carole Gilkes has over 18 years of work experience. Carole most recently held the position of Director of Operations at Egg. Prior to that, they worked as a Customer Director at Service Express, where they were responsible for overseeing all European business operations and driving revenue. Before that, they served as the Chief Revenue Officer at K3 Business Technologies, where they led the commercial function and developed strategies to accelerate growth. Carole also worked at BT in various roles, including Service COO and Customer Experience Vice President, Global Services, and Global Access Vice President, where they were responsible for delivering profitability targets and managing global telco P&L. Carole has a strong background in cost transformation and business improvement.

Carole Gilkes obtained their MEng degree in Chemical & Process Engineering from Newcastle University, where they attended from 2001 to 2005.