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Thomas Smith

Manager, Renewals at CradlePoint

Thomas Smith has a diverse work experience. Thomas started their career at D.L. Evans Bank in 2008 as a Teller. Thomas then moved on to become a Vault Teller/Financial Services Representative, where they gained knowledge and experience in various financial service products. In 2010, they transitioned to the role of Special Assets Analyst, where they handled problem loans and developed a strong understanding of the lending environment.

In 2011, Thomas joined MarkMonitor, where they held multiple roles. Thomas started as a Brand Analyst, working on protecting clients' interests from online copyright and trademark abuse. Thomas then became a Senior Analyst, where they focused on recognizing trends, establishing workflows, and creating data-driven reports for clients' better position against online threats. Finally, they became an Analyst Supervisor, responsible for hiring, training, and leading a team of analysts, ensuring high levels of client service.

Most recently, Thomas joined Cradlepoint in 2019 as a Senior Renewals Coordinator. Thomas excelled in this role and was promoted to Manager, Renewals in April 2022. Thomas'sresponsibilities include managing the renewal process and ensuring client satisfaction.

Overall, Thomas's work experience showcases their adaptability, growth in the banking industry, expertise in analyzing and protecting against online threats, and strong management skills in client service and renewals.

Thomas Smith attended the University of Idaho from 2003 to 2008, where they obtained a Bachelor of Science degree in Business Economics.

Links

Timeline

  • Manager, Renewals

    April, 2022 - present

  • Senior Renewals Coordinator

    November, 2019