Elizabeth M.

Customer Onboarding Manager at Crayon

Elizabeth F. has a diverse and extensive work experience. Elizabeth is currently working at Crayon as a Customer Onboarding Manager, starting in September 2022. Prior to this, they worked at Mursion as a Senior Client Success Manager from March 2021 until September 2022.

Elizabeth also has a history with Ariel Group, where they held various roles. From December 2019 to March 2021, they served as the VP of Solution Strategy, conducting deep needs analysis for clients, designing solutions, and delivering programs. From December 2017 to December 2019, they were the VP of Client Success, overseeing departments and driving the company's strategic vision. Earlier at Ariel Group, they were an Instructional Quality Manager and Master Trainer from August 2016 to December 2017.

Before joining Ariel Group, Elizabeth worked at Better Communications, where they held the position of Instructional Quality Manager and Master Trainer from February 2010 to August 2016. Prior to that, they were a Senior Instructional Quality Coordinator from January 2007 to February 2010 and an Instructional Quality Coordinator from January 2007 to April 2008.

Elizabeth's earlier work experience includes being a Writing Assistant and Teaching Assistant at Simmons College from January 2006 to December 2006 and a Writer and Editor at Edvantia from August 2002 to July 2006.

Elizabeth F. has a Bachelor of Arts (BA) degree in English from West Virginia State University. Elizabeth also holds a Master of Arts (MA) degree in English from Simmons University. Additionally, they have obtained multiple certifications, including the "Certified Accelerator of Competitive Intelligence," "Certified Activator of Competitive Intelligence," and "Certified Architect of Competitive Intelligence" from Crayon. Elizabeth has also completed various online courses and obtained certifications in areas such as cybersecurity, GDPR compliance, allyship and anti-racism at work, confronting bias, and e-learning instructional design. Elizabeth is also a certified Customer Success Manager (CCSM) Level 1 from SuccessHACKER. Their educational background and certifications demonstrate their expertise and dedication to professional development in various fields.

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Timeline

  • Customer Onboarding Manager

    September, 2022 - present