Laura Gailīte-Holmberga

Group Customer Service Process Manager at Creamfinance

Laura Gailīte-Holmberga has a diverse work experience spanning multiple industries. Laura is currently working at Creamfinance as a Group Customer Service Process Manager since April 2020. Prior to that, they worked at Wandoo Finance Group as a Business Development Manager from April 2017 to December 2019. Before that, they were a Project Manager at TWINO from August 2015 to April 2017. Laura also worked as a Distribution Planner at Statoil Fuel & Retail AS from January 2013 to August 2015. Their earlier experience includes working as a Team Leader for Samsung Electronics Nordic and a Customer Service Specialist/Leading agent at Runway > Your Outsourcing Partner from June 2010 to November 2012.

Laura Gailīte-Holmberga earned a Bachelor's degree in Law from Latvijas Universitate, which they attended from 2009 to 2012. Prior to that, they obtained their Secondary School diploma from the Grammar School of Nordic languages, where they studied languages from 2006 to 2009.

In 2014, Laura pursued further education at RISEBA University, where they obtained a Master's Degree in International Business and Project Management. Their studies at RISEBA University are ongoing as the end year is not specified.

Aside from their formal education, Laura has also obtained several additional certifications. In October 2016, they earned a certification in "LEAN idea. Efficiency." from WIN partners, a business consultation and training company. In January 2021, they completed a course called "Prāts un domāšana kognitīvo zinātņu perspektīvā" at Open.lv. Later, in August 2022, they completed a certification course in "Agile Leadership Principles and Practices" offered by the University of Maryland through edX. Most recently, in March 2023, Laura obtained two additional certifications: "Agile Process, Project, and Program Controls" from the University of Maryland through edX and "Nils Sakss Konstantinovs: Pusaudžu mentālā veselība" from Open.lv.

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Timeline

  • Group Customer Service Process Manager

    April, 2020 - present