Max Klöser

Head Of Customer Service at The Creative Club

Max Klöser has a strong background in the hospitality industry, starting in 2009 as a Night Auditor at Intercontinental Köln. Max then progressed to roles such as Night Audit Teamlead at Hyatt Regency Köln and Night Manager at Fairmont Hotel Vier Jahreszeiten Hamburg. Max went on to work as a Reservierungsmitarbeiter at Villa Kennedy, a Rocco Forte Hotel, and as an Assistant Front Office Manager at Althoff Seehotel Überfahrt. Max later became a Front Office Manager at Althoff Hotel Fürstenhof Celle and Sofitel Hamburg Alter Wall. Most recently, Max has been serving as Head of Customer Service at The Creative Club, a position they have held since 2020.

Max Klöser obtained a degree in Hotelbetriebswirt from IST-Hochschule für Management, where they studied from 2013 to 2015. Prior to that, they earned a certification as a Hotelfachmann (IHK) from Maritim Hotel Bonn, which they completed from 2006 to 2009. Additionally, they have obtained a certification in "Kunden begeistern mit System (Blinkist Kernaussagen)" from LinkedIn, although the specific month and year of completion are not provided.

Links

Timeline

  • Head Of Customer Service

    October, 2020 - present