Staff Product Designer, CRM & Workflows

CreatorIQ has earned the title of best company to work for in multiple programs including BuiltIn LA and NY, was named a Leader by The Forrester New Wave™: Influencer Marketing Solutions, and was recognized by G2 as a Leader, Best Customer Relationship, G2 Top 100 Fastest-Growing Products and rated 5 stars on Influencer MarketingHub.  We operate in a flexible work model that combines both in-person and remote work to boost collaboration, enhance innovation, and adapt to individual work styles.

Be a Part of Our Dynamic Team and Transform the Industry Together!

Staff Product Designer, CRM & Workflows We're on a mission to shake up the status quo, and we're seeking passionate, innovative minds to join our journey. As a Staff Product Designer, CRM & Workflows, you’ll play a pivotal role in enhancing our platform’s user experience and driving product success.

In this role, you’ll get to:

• Act as the Design Lead within the CRM team, collaborating closely with Product and Engineering leaders to drive the design vision and strategy.
• Own end-to-end experience design tasks, from initial wireframes to interactive prototypes, user testing, and final high-fidelity designs.
• Mentor other designers to create a collaborative environment and ensure coherence in the user experience of the product.
• Assist in the development of user research studies and plans, and partner with Product to run and synthesize user research.
• Establish and promote best practices for design collaboration with engineering, ensuring seamless integration and high-quality product delivery.
• Contribute to the development of CreatorIQ’s product strategy, thinking beyond interfaces and solving for the Creator Economy space pain points.
• Design key components for CRM tools such as Campaigns, Creator Profiles, Lists and data management systems, ensuring they are intuitive and user-friendly.
• You will be expected to work in a remote-first environment with occasional off-sites in our offices.

Who you are and what you’ll need for this position:

• 7+ years of experience in UX/UI design, preferably in a SaaS or B2B environment.A strong portfolio showcasing your expertise in interaction design, user flows, visual design, and complex system designs.
• Experience conducting user research and usability testing, with a demonstrated ability to apply insights to design decisions.
• Good communication skills, with the ability to communicate asynchronously proven by documentation created in the past.
• Strong problem-solving skills and the ability to think strategically about the broader ecosystem in which the product operates.
• A collaborative mindset with experience working closely with cross-functional teams, including product managers and engineers.
• Passion for mentoring and developing junior designers to maintain a high standard of design excellence.
• Capability to collaborate closely with offshore teams. We aim to keep the communication flowing asynchronously and provide our team members with a flexible schedule to get things done, but occasional late evening (or early morning) meetings may be required.
• Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Have 50% of the criteria? Excited about this opportunity? Passionate about what we do at CreatorIQ? Please apply! CreatorIQ is a place where everyone can grow.

What you will get from us:

• People: work with talented, collaborative, and friendly people who love what they do.
• Guidance: utilize our learning platform, WorkRamp, to get the training and tools you’ll need to become successful here from your first day with us.
• Surprise meal stipends: work from home can’t stop the enjoyment of someone else making a meal for you!
• Work/Life Harmony: 15 day’s vacation, floating and set holidays, wellness allowance, and paid parental leave.
• Whole Health Package: medical, dental, vision, life, disability insurance, and more. Savings: a 401k (USA) plan to help you plan ahead.
• Work From Home Stipend: to assist you in setting up a home office that works for you (or buy a new dog leash - your choice!).