Alissa Jording is a Client Success Specialist III at Credible, where responsibilities include managing client inquiries and escalations while providing guidance to team members. Prior experience includes roles in customer service at 1-800-PACK-RAT and The TJX Companies, and as an Academic Advisor at the University of Maryland University College, assisting students with course registration and degree planning. Additionally, Jording has experience in customer care advocacy at Conduent and managing field campaigns for non-profits through Grassroots Campaigns. Educational qualifications include a Bachelor’s Degree in Religious and Ethical Studies from Meredith College, obtained in 2015.
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