Cecilia Ermita

Cecilia Ermita is a seasoned professional with extensive experience in customer service operations and management. Currently serving as a CS Operations Manager and Vendor Relationship Manager at Credit One Bank since January 2019, Cecilia previously held roles as Team Lead and Quality Analyst at the same institution from April 2017 to September 2018. Previous experience includes serving as an Operations Specialist at Unitus Community Credit Union and a Client Services Manager at KeyBank. Cecilia's educational background includes a Bachelor of Business Administration in Business Administration and Management from Purdue University, ongoing studies in Philosophy at the University of the Philippines, and certification as a Personal Trainer in Fitness and Sports Nutrition from the American Council on Exercise.