Jennifer M. has a diverse work history spanning over 15 years. Their most recent role was as the Director of Customer Communications at Credit One Bank, where they were responsible for writing and editing correspondence, ensuring brand adherence, and coordinating with vendors. Prior to that, they worked at Allegiant as part of the call center management team, overseeing daily operations and launching a loyalty program. Jennifer also has experience as a VIP Services Manager at Hakkasan Group, a Concierge Supervisor at Mandalay Bay Resort and Casino, and a Concierge Supervisor at Monte Carlo Resort & Casino. Additionally, they have worked as a Call Center Supervisor & Trainer at Wynn Las Vegas, an Executive Assistant and Recruitment Specialist at The Westin Las Vegas Hotel & Spa, and a Human Resources Coordinator and Recruitment Specialist at LVRS Travel. Throughout their career, Jennifer has demonstrated strong leadership skills and a focus on customer service.
Jennifer M. has a high school diploma in general studies from Mt. Vernon Township, obtained in 1999. Jennifer attended Rend Lake College from 2003 to 2005, studying Business Administration and Management. From 2005 to 2006, they studied Sociology at the College of Southern Nevada. Jennifer also holds additional certifications in Bloodborne Pathogens from the National Health and Safety Association and as a Travel Agent from Prestige Travel. Their certification as a Computer Certified does not include information about the institution or the year it was obtained.
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