Reginaldo Lins da Rocha Junior

Reginaldo Lins da Rocha Junior has extensive experience in customer relationship management and administrative analysis, currently serving as an Analista de Ouvidoria Pleno at Creditas since February 2022. Prior to this role, Reginaldo worked at Itaú Unibanco, progressing from Analista de Relacionamento Júnior to Analista de Relacionamento Pleno, where responsibilities included analyzing customer profiles, developing performance reports, and implementing improvement solutions. Reginaldo’s career also includes positions at Citi, where duties involved client relationship management and compliance with regulatory requirements, as well as roles at SKY Brasil and Nestlé, focusing on customer support and commercial analysis. Reginaldo holds a degree in Administration with a focus on Marketing from Uninove - Universidade Nove de Julho and has completed additional studies at Centro Universitário Senac.