Jimmy Pham

Jimmy Pham has a range of work experience, starting with their current role as the Director of Technical Project Management at Mercury® Financial since June 2021. Prior to this, they worked at the same company as a Senior Technology Product Manager from June 2020 to June 2021, and as a Product Manager from May 2018 to June 2020.

Before joining Mercury® Financial, Jimmy worked at Worldpay as a Product Manager / Product Owner from May 2016 to February 2018. In this role, they were responsible for prioritizing and resolving production-related issues, implementing better processes, and improving communication with the development and QA teams.

Jimmy also has experience at Quadrant 4 System Corporation, where they worked as a Product Manager / Program Manager from May 2014 to March 2016. In this role, they led a team of Product Managers, defined product vision and roadmaps, managed backlogs, and facilitated agile ceremonies. Jimmy also served as a Scrum Master and collaborated with other teams to ensure timely and bug-free releases.

Lastly, Jimmy worked at TEN: The Enthusiast Network, where they held multiple roles. From October 2010 to April 2014, they worked as a Product Manager / Program Manager, defining product vision, managing roadmaps, and introducing mobile applications. Prior to this, they served as an Operations Manager from June 2008 to October 2010, leading a web production team and providing metrics to upper management.

Overall, Jimmy Pham has a diverse background in product management and program management, with experience in technical project management, technology product management, and leading cross-functional teams.

Jimmy Pham has a Bachelor's Degree in Psychology from UC Irvine. Jimmy also holds additional certifications in Digital Product Management: Modern Fundamentals from Coursera, and Professional Scrum Product Owner I (PSPO I) and Professional Scrum Master I (PSM I) from Scrum.org. The specific months in which these certifications were obtained are not provided.