Hilda McDermott

Hilda McDermott has a diverse work experience in the fields of implementation management, business analysis, technical consulting, and product analysis.

Their most recent role was as an Implementation Manager/Business Analyst at CRIF Select Corp, starting in September 2022.

Prior to that, they worked at Fiserv as an Implementation Specialist from July 2020 to June 2022. In this role, they participated in various projects related to client deconversion, 3D secure implementation, and name changes. Hilda also attended project meetings, collected business requirements, and ensured project timelines were met.

Before joining CRIF Select Corp, Hilda worked at Fiserv Lending Solutions from September 2012 to May 2020. Hilda held a hybrid role as a Technical Consultant, which encompassed business analysis, implementation support, and testing. Hilda also provided technical solutions for critical business operations in the lending arena.

Hilda also had a brief stint at CRIF Lending Solutions in 2012 as a Senior Business Analyst. During this time, they analyzed and consulted on product services for Credit Unions' online banking automated decision software.

Their earlier experience includes working at Fiserv (CUSA) from February 2005 to April 2012 as a Product Analyst. In this role, they led clients in implementing online automated decision loan application software and provided training on various software and credit bureau products.

Overall, Hilda McDermott has demonstrated expertise in implementation management, business analysis, technical consulting, and product analysis throughout their career.

Hilda McDermott earned an MBA in Business Administration from Kennesaw State University - Michael J. Coles College of Business, completing this degree from 1996 to 2000. Previously, from 1991 to 1995, they pursued their bachelor's degree in International Business at Goldey-Beacom College. Hilda also obtained a certification called Scrum Fundamentals Certified (SFC) from Fiserv in March 2020.