Jamie Morgan

Head Of Support & IT at Crimson Tide

Jamie Morgan has a diverse range of work experience, starting in 2012 as an Operations Support Agent at FedEx Express, providing customer support and coordinating collections. Over the years, Jamie has held roles such as 1st line Software Support Technician at Itec Systems | Itris, Technical Support Analyst at mpro5 from Crimson Tide, Service Desk Engineer at FM Conway Ltd, and Customer Experience Administrator, Tier 2 & MDM Analyst, and currently as Head of Support & IT at mpro5. Their experience spans from technical support to managerial positions.

Jamie Morgan attended Tunbridge Wells High School from 1998 to 2005, studying subjects such as Mathematics, English, Science, Art, Graphics, and P.E. After high school, Jamie went on to West Kent College where they completed a BTEC national Diploma in Graphic Design with a Merit in 2006. Jamie continued their education at West Kent College, earning a BTE degree in Graphic Design in 2008. They also obtained a certification in BTEC Graphic Design.

Links

Previous companies

FedEx logo
FM Conway logo

Timeline

  • Head Of Support & IT

    July, 2022 - present

  • Tier 2 & MDM Analyst

    April, 2020

  • Customer Experience Administrator

    October, 2018

  • Technical Support Analyst

    September, 2016

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