Crisis Connections
Scott Maple is the Director of Contact Center Operations at Crisis Connections. With a background in managing call centers and customer service teams, Scott has a wealth of experience in coaching, developing, and leading teams to drive key performance indicators and provide exceptional customer experiences. Their educational background includes a degree in Business Administration and Management, demonstrating their commitment to professional growth and development.
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Crisis Connections
Mission: To foster resilience and wellbeing for all by connecting people to accessible and compassionate support. Crisis Connections has been at the heart of the Seattle-King County safety net for 50 years. We provide a variety of text, chat and phone-based support services that are free and easily accessible to anyone in our community experiencing crisis. Our service area includes King County and WA State. Our core services include: - King County 988 & Regional Crisis Lines: Immediate assistance for people experiencing emotional distress, mental health crisis, or considering suicide. All calls are anonymous and confidential. Available 24/7/365. - WA Recovery Help Line: A statewide resource for people struggling with mental health, substance abuse, or problem gambling. - King County 2-1-1: Provides expert assistance in finding community resources and health/human services. Need help but don’t know where to turn? Dial 2-1-1. - Teen Link: An anonymous and confidential help line for youth, answered by teen volunteers. Phone and chat are available every evening from 6-10pm. Teen Link also provides youth suicide prevention trainings in area schools. - WA Warm Line: A statewide peer support help line for people living with mental illness. - Survivors of Suicide: Support groups for anyone who's lost a loved one to suicide. For more information visit: www.crisisclinic.org -------- Crisis Connections is a non-profit agency registered with the Secretary of State as a charitable organization. We are state-licensed as an emergency telephone service and chemical dependency provider. We are accredited by the Alliance of Information & Referral Systems and CONTACT USA. Crisis Connections is an equal opportunity employer and service provider.