Andrii Teterin is an experienced professional in business analysis and CRM management, currently serving as the Head of the Zoho Department at CRMiUM since July 2020. Responsibilities include interviewing clients, diagnosing business processes, and creating project documentation using BPMN 2. Previously, Andrii held roles such as Head of Bitrix24 Practice and Business Analyst (CRM), focusing on task management, quality control, and pre-sales activities. Prior experience includes a position as a Business Analyst at Prime Lab and a Business Development Manager at NewTrend, where Andrii opened a new office and developed B2B sales strategies. Andrii holds a diploma in engineering with a focus on design and drafting in civil construction from Харьковский колледж Строительства, Архитектуры и Дизайна, completed in 2017.
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