Jackie Fernandes

Jackie Fernandes is an experienced professional in learning and development, currently serving as the Learning and Development Manager at Croma since May 2022. Prior to this role, Jackie worked as an Assistant Manager Training at Teleperformance from September 2020 to March 2021. Jackie began a lengthy career at Firstsource, spanning from March 2006 to March 2020, during which positions included Lead Communication Trainer, Sr Communication Trainer, and Communication Trainer, focusing on conducting pre-process assessments and coaching agents on the floor. Educational background includes attendance at Our Lady of Salvation High School.