Gilmer B.

Gilmer B. is a seasoned technical support professional with a diverse background in IT and customer service. Currently serving as a Technical Support Engineer at Cross Catholic Outreach since June 2020, Gilmer B. specializes in diagnosing and resolving hardware, networking, and software issues while providing exceptional customer service. Previous experience includes roles such as Junior IT System Administrator at The World and Technical Support Specialist at GMMI Inc., where responsibilities involved managing IT infrastructure and troubleshooting. Educational qualifications include a Master's of Science in Information Technology with a focus on Cybersecurity from Nova Southeastern University, a Bachelor of Science in Agricultural Science from the University of Florida, and an Associate of Arts from Broward College.