Laura J.

Laura J. is a seasoned Business Change Analyst currently serving at Crown Commercial Service since October 2021. Previously, Laura worked as a Business Change Manager at Capita IT and Networks, focusing on digital and cultural transformational change, and held roles as a Business Analyst at Capita and a Business Improvement Analyst at South Staffs Water, where significant contributions were made to the Open Water initiative. Laura's expertise encompasses stakeholder engagement, process analysis and improvement using Lean methodology, and regulatory assurance. Laura also has experience as a Strategy Analyst at GSK, where strategic procurement processes were developed. Laura holds a BSc in Business and Management from Aston University, specializing in Strategy Supply Chain Management.