Simona Davtyan

Simona Davtyan has extensive experience in customer experience and digital marketing, currently serving as a Customer Experience Manager at Crown Resorts since March 2023. Prior to this role, Simona held multiple positions at nib New Zealand from January 2017 to March 2023, including Digital and Marketing Communications Lead, Customer Care Administration Team Leader, Customer Experience Improvement Lead, eChannel Administrator, and Customer Interaction Specialist. This progressive career showcases a strong commitment to enhancing customer engagement and operational excellence.