Susan Hale

Director of Customer Success at Crucial Data Solutions

Susan Hale has extensive work experience in the pharmaceutical and clinical research industry. Susan is currently serving as the Director of Customer Success at Crucial Data Solutions, Inc. Since 2022. Prior to this, they worked as the Director of Clinical Data Management at CATO SMS from 2021 to 2021. From 2019 to 2021, Susan was the Director of Data Management at MedSource. Before that, they held the position of Director of Data Management at Triangle Biostatistics, LLC from 2017 to 2019. Susan also served as the Senior Director of Clinical Data Management at Cato Research from 2010 to 2016. In addition, they have worked as a Consultant at Hale Consulting, where they provided pharmaceutical services expertise in various areas such as leadership, process improvement, and tool development for data management and clinical programming. Susan's previous roles also include Director positions at Rho, Inc. and PPD, where they had responsibilities for clinical data management, operations, and government projects. Susan started their career as an IT Manager at Duke Clinical Research Institute in 1998.

Susan Hale's education history begins in 1982 when they attended Davidson County Community College and obtained an Associate in Applied Science degree in Business Computer Programming. Susan then pursued further education and earned a Bachelor of Science degree in Psychology and Business from Eastern Michigan University from 1990 to 1992. Susan later pursued a Master of Business Administration degree at Averett University from 1994 to 1996, specializing in the field of Business.

In addition to their formal education, Susan Hale holds a certification as a Certified Clinical Data Manager from the Society for Clinical, although the specific month and year of obtaining this certification are not provided.

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Timeline

  • Director of Customer Success

    August, 2022 - present