Marilyn M. Reyes

Marilyn M. Reyes has a diverse work experience spanning various industries. In 2017, they began their career as a Retail Sales Associate at Party City and later worked as a Retail Sales Associate at The Bon-Ton Stores, Inc. In 2018, they joined Wyndham Vacation Ownership as a Guest Services Associate I, where they handled guest services until January 2020. From January to June 2020, they worked as a Guest Services Associate II at Wyndham Destinations, responsible for guest registration, operating a cash register, and answering phone calls. In 2020, Marilyn also gained experience as an Audio Intern at Great City Post and as an Audio Editor/Sound Editor Intern at J-Intelligence Networks, Inc. Additionally, they worked at HiOperator as a Customer Happiness Engineer I-III for a year, focusing on e-commerce. Marilyn M. also served as a Training and QA Specialist at HiOperator from September to December 2021. In 2021, Marilyn worked as an Audio Engineer at Studio Nano for a few months. In 2022, they joined Vivid Seats as a Customer Support Associate - Order Fulfillment and later became a Customer Experience Learning Facilitator - Order Fulfillment. Most recently, in 2023, Marilyn joined Crunchyroll as an ADR Engineer I. Throughout their career, they have demonstrated a range of skills in customer service, audio engineering, and training.

Marilyn M. Reyes obtained a Bachelor of Science degree in Recording Arts Technology/Technician from Full Sail University. Marilyn M. completed their education at Full Sail University from 2015 to 2017. Additionally, Marilyn obtained various certifications from LinkedIn, including "Dan Ariely on Making Decisions", "Training with Stories", "Executive Presence: Tips for Women", "Leading and Working in Teams", "Leading as a Highly Sensitive Person", "Nano Tips to Stop Overthinking with Shadé Zahrai", "Nano Tips to Foster a Growth Mindset and Mental Agility with Shadé Zahrai", "Establishing Credibility as a Speaker", "How to Present and Stay on Point", "Speaking Confidently and Effectively", "Design a Compelling Presentation", "How to Design and Deliver Training Programs", "How to Own a Room", "Using Humor In Training to Engage Your Audience", "Agile Instructional Design", "Confidence: How to Overcome Self-Doubt, Insecurity, and Fears", "Customer Service: Handling Abusive Customers", "Icebreakers for Teams, Meetings, and Groups", "Instructional Design: Creating Video Training", and "Managing Your Anxiety While Presenting". These certifications were obtained from November 2022 to July 2023.