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Taylor Adams

People Services Specialist at Crunchyroll

Taylor Adams has a diverse work experience with a focus on customer service and sales. They started their career as a Lead Customer Service Representative at Chuck Patterson Toyota in 2016 and then moved on to work as a Lead Server at SUGARFISH by sushi nozawa in 2017. In 2018, they joined ATOBOY, INC. as a Lead Server, where they were responsible for providing quick service and maintaining inventory. In 2020, Adams transitioned to Better, where they initially worked as a Customer Experience Associate, managing daily calls related to loan closings and coordinating events for service reps. They later took on the role of Written Comms, before becoming a Real Estate Sales Partner. In this position, they excelled in outbound calling, reducing communication turnaround time, and training new hires. Most recently, Adams joined Crunchyroll in 2022 as a Recruiting Coordinator.

Taylor Adams completed their Bachelor of Arts (B.A.) degree in Theatre/Theater from California State University, Chico in the years 2014-2016. Prior to that, they obtained an Associate's degree in Behavioral Sciences from Butte College in the years 2012-2014. In terms of additional certifications, Taylor obtained certifications in various topics such as Fair and Effective Interviewing for Diversity and Inclusion, Fighting Gender Bias at Work, Supporting Allyship and Anti-Racism at Work, Unconscious Bias, Understanding and Supporting LGBTQ+ Employees, Textio Interrupting Bias in Hiring Certification, Textio Inclusive Employer Brand Certification, Textio Inclusive Recruiting Certification, Be an Effective Hybrid or Virtual Employee, and Leadership: Practical Skills. These certifications were obtained from institutions such as LinkedIn and Textio, and the dates of acquisition range from 2018 to 2022.

Links

Timeline

  • People Services Specialist

    February 1, 2024 - present

  • Recruiting Coordinator

    February, 2022