Ian Kennedy serves as the Director of Service Desk at Crusoe since December 2024. Previously, as the Director of Corporate Engineering Helpdesk at Databricks from October 2019 to October 2024, Ian successfully led IT and Support teams during a significant expansion from 800 to over 7,500 employees worldwide, scaling operations from 4 to 35 team members across nine countries. At On Lok, Inc., Ian was the Director of IT Infrastructure, Architecture, and Engineering, achieving a 20% reduction in telecommunications costs and enhancing security implementations. Experienced as IT Infrastructure Manager for Asia Pacific at InterCall, responsibilities included growing the IT team and managing substantial infrastructure projects. Early career roles included positions as Support & Infrastructure Manager at Aegis Equities Research and Network Engineer, reflecting a strong foundation in IT systems and infrastructure management. Ian's education includes studies at TAFE NSW and the University of Alaska Anchorage.
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