Fatena Q. Williams CRDE, CHA

Fatena Q. Williams CRDE, CHA has a diverse work experience in hospitality and business development. Fatena Q. is currently the Vice President of Hotel & Spa Operations at Crystal Springs Resort since September 2021. Prior to that, they worked at Caesars Entertainment Corporation as the Hotel Manager at Nobu Hotel from February 2020 to June 2021. From January 2018 to March 2020, they served as a Business Development Executive at the Queens Chamber of Commerce.

Fatena's involvement in the hospitality industry extends to their role as the Director on the Board of Directors at the New York State Hospitality & Tourism Association (NYSHTA) from January 2012 to March 2020. Their responsibilities included representing the State in national Travel and Tourism legislative affairs, supporting the association in board meetings, seminars, and legislative activities, as well as serving as a member of the nominating committee and the Education and Events Planning Committee.

Fatena Q. has also held positions at The Knickerbocker Hotel as Director of FO Operations from August 2018 to February 2020, Luxe life hotel as Managing Director from August 2015 to November 2017, New York Institute of Technology as an Adjunct Professor from September 2015 to January 2020, and Bloomingdale's as the Visitor Services Director from July 2015 to January 2017.

Earlier in their career, Fatena worked at the Crowne Plaza Times Square Manhattan as the Director of Front Office Operations from October 2013 to July 2015, and at Radisson Martinqiue On Broadway as the Director of Rooms Division from April 2006 to September 2013.

Overall, Fatena Q. Williams CRDE, CHA has demonstrated expertise in hotel operations, business development, and legislative affairs within the hospitality industry.

Fatena Q. Williams CRDE, CHA has a Bachelor's degree in International Business/Managerial Economics from SUNY New Paltz, which they obtained from 2004 to 2006. Fatena Q. also holds an Associate's degree in International Business Management, General from SUNY Ulster, earned from 2001 to 2003. Additionally, they have a Ba degree in Hospitality Administration/Management from Ecole Hoteliere de Bir Hassan, completed from 1996 to 1999. Fatena Q. Williams CRDE, CHA has acquired several additional certifications throughout their career, including the Certified Hotel Administrator and Certified Rooms Division Executive from the American Hotel & Lodging Association. Fatena Q. obtained the Certified Hotel Administrator certification in October 2015 and the Certified Rooms Division Executive certification in December 2012. Fatena Q. Williams CRDE, CHA also holds certifications in Fire Safety Director from John Jay College Fire Science Institute, OSHA Safety Training from Rockhurst University Continuing Education Center, Responsible Business Hotel Trainer Certification from Carlson, and FMLA Compliance Certification from Rockhurst University Continuing Education Center. Lastly, they obtained the Yes I Can Hotel Trainer Certification from Carlson Rezidor Hotel Group in 2008.