Duane Lillard

Duane Lillard currently serves as the National Sales Manager at CSC ServiceWorks, a position held since May 2019, where responsibilities include driving sales initiatives. Prior to this role, Lillard worked at American Airlines from November 2007 to March 2019, contributing to new business development, flight service analysis, and customer service within various capacities. Key achievements included qualifying leads, ensuring customer satisfaction, and managing training for flight attendants. Previous experience also includes a supervisory role at Sprint, focusing on call center operations and customer care. Lillard's educational background includes a degree from Paul Quinn College and completion of high school at Jack Yates High School.