Olivia Mantei

Olivia Mantei is a dedicated professional with experience in customer service and operations within senior living and hospitality sectors. Currently serving as a Family Advocate at Bickford Senior Living since July 2023, Olivia previously worked as a Customer Service Specialist and Guest Relations at Trilogy Health Services, LLC, where responsibilities included marketing, facility tours, and admission documentation. Prior roles include Community Team Leader and Office Manager at Holiday Retirement, focusing on community operations and financial management, as well as positions at Saginaw County Mosquito Control and The Walt Disney Company, which enhanced customer service skills. Olivia holds a Bachelor's degree in Human Resources Management and Services from Grand Valley State University and has also completed coursework in Accounting at Delta College.