Customer Service Profiles (CSP) is a premier provider of Voice of the Customer research and Market research solutions. We are a full-service research organization with over 30 years of experience helping our clients gain knowledge from customer surveys that provide actionable analysis to ultimately improve the customer experience. CSP provides innovative research solutions that are tailored to the unique objectives of each client. We offer multiple methodologies within our many products and services; and what differentiates us from the competition is the consultation we provide to help our clients understand how to take action on their research results. Our mission with every client is to provide a clear road map to service quality excellence that will produce improved customer service, increase customer loyalty, and promote customer advocacy.

Research

Customer Service Profiles

Customer Service Profiles' headquarters in Omaha, NE, United States

Thamie Thomas Mbetse

Steve Kutilek

J. Brooks Dameier

John Berigan

This department conducts market research and analysis to support informed decision-making and strategic planning.

Research and Analysis

This department focuses on assisting clients and addressing their inquiries or issues related to products and services.

Customer Support

This department oversees operational functions and strategic initiatives within the organization.

Management Department

This department manages sales initiatives and oversees the recruitment process to attract top talent.

Sales and Recruitment

This department provides strategic direction and oversight for the organization's overall operations and growth.

Customer Service Profiles

Org chart

Teams

Research and Analysis

Customer Support

Management Department

Sales and Recruitment

Executive Leadership

Offices

Customer Service Profiles

Org chart

Teams

Research and Analysis

Customer Support

Management Department

Sales and Recruitment

Executive Leadership

Offices

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