Dhruv Shah is an experienced professional in CRM, product management, and project management with a strong background in agile methodologies. Currently employed at ctrl QS GmbH since March 2020, Dhruv has led business analysis, agile project management, and client relationship management, ensuring effective project delivery and maintaining Atlassian tools. Prior freelance work included collaboration with notable clients such as K Square Interior and Urban Cowork Club. Dhruv's previous roles at companies like Bonaverde and STUDITEMPS GmbH involved enhancing customer support, managing performance marketing activities, and reducing customer complaints. Education includes master's degrees in International Business from Grenoble Ecole de Management and GISMA Business School, as well as a Bachelor of Engineering in Mechanical Engineering from Gujarat Technological University.
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