Ashlee Hitchcock is a seasoned professional in customer support and technical success, currently serving as the Global Manager of Technical Success at Culture Amp since December 2018, following roles as Product Support Manager and Customer Support Advocate. Previously, Ashlee held the position of Tagged Customer Support Manager at The Meet Group, successfully leading an extensive customer experience team and managing outsourced support operations. With a tenure at if(we) as Senior Customer Experience Team Lead, Ashlee demonstrated expertise in optimizing support strategies to enhance efficiency and reduce costs. Early career experiences include supervisory roles at Yerba Buena Ice Skating and Bowling Center, showcasing strong team management skills and operational oversight. Ashlee's comprehensive background reflects a commitment to customer satisfaction and cross-functional collaboration in fast-paced environments.
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