Zammam Ibrahim

Application Analyst at CureMD Healthcare

Zammam Ibrahim has a diverse work experience spanning multiple industries. Zammam began their career in 2013 as a Records Supervisor at PTN, where they supervised record-keeping processes until 2017. In 2014, they briefly worked as an Area Manager at Sports Board Punjab.

In 2017, Zammam joined GharPar Technologies Private Limited as a Jr Assistant Manager operations, where they served until 2018. Following that, they worked as a Customer Service Team Lead at D-Hoppers from 2020 to 2021.

From 2021 to the present, Zammam has held various roles at different companies. Zammam started as an Operations Analyst at HURAK EDUCATION SERVICES LIMITED, where they were responsible for managing interactions with awarding bodies, handling certifications, providing chat support, and resolving customer issues.

Currently, Zammam's primary role is as an Application Analyst at CureMD, where they have been working since 2021. Zammam is responsible for analyzing and troubleshooting applications while providing support to users. Prior to this role, they worked as an Assistant Application Analyst at the same company.

Overall, Zammam Ibrahim has gained valuable experience in operations management, customer service, and application analysis throughout their career.

Zammam Ibrahim's education history is as follows:

1. From 2017 to 2019, Zammam attended the University of the Punjab, where they pursued a Bachelor of Arts (BA) degree. The field of study for this degree is not specified.

2. In the years 2013 to 2015, Zammam studied at Govt College Gulberg Lahore, completing their Intermediate degree in the field of Arts.

3. Starting in 2021, Zammam enrolled in the National College of Business Administration & Economics. Zammam is currently pursuing a Master's degree in Logistics, Materials, and Supply Chain Management.

4. Zammam also obtained a matriculation degree in Computer Science from New Science High School, although the specific years of enrollment are not provided.

In addition to these educational qualifications, Zammam has obtained several certifications from various institutions. These include "Technical Support Fundamentals" from Google, obtained in March 2023, and several certifications from LinkedIn, including "Building Trust," "Creating a Culture of Learning," "Developing a Learning Mindset," "How Getting Curious Helps You Achieve Everything," "Icebreakers for Teams, Meetings, and Groups," "Teaching Civility in the Workplace," "Why Trust Matters with Rachel Botsman," "Acting Decisively," "Adaptive Project Leadership," "Becoming Indistractable," "Building Accountability into Your Culture," "Change Leadership," "Creating an Adaptable Team," "Critical Thinking for Better Judgment and Decision-Making," "Decision-Making Strategies," "Decision-Making in High-Stress Situations," "Delivering Results Effectively," "Developing Adaptability as a Manager," and "Developing Adaptable Employees." These certifications were obtained between April 2022 and March 2023.

Links


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Timeline

  • Application Analyst

    July, 2023 - present

  • Assistant Application Analyst

    October, 2021