Madonna Alade

Senior Customer Service Representative at Custom Brands Group

Madonna Alade is a seasoned professional with extensive experience in customer service and supply chain management. Currently serving as a Senior Customer Service Representative at Custom Brands Group since May 2022, Madonna previously held a similar role at Cardinal Health from March 2020 to July 2023. During an earlier position at Cardinal Health Canada, Madonna excelled as a Supply Chain Analyst, where the development of a Standard of Operations Document for Back Order Management significantly reduced monthly back orders from $8 million to $2.5 million. Madonna's career also includes a role as Communications Manager at THE FASHION ACADEMY LTD and Office Machines Nigeria Limited, focusing on proposal writing and training coordination. Educational accomplishments include an Advanced Diploma in Logistics, Materials, and Supply Chain Management from CDI College and dual degrees in Mass Communication/Media Studies from Benue State University.

Location

Oakville, Canada

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Custom Brands Group

Custom Brands Group, a division of Hunter Douglas, provides custom window treatments to businesses large and small. From pre-order solutions to after the sale service, our business can be a bit complicated and we’re looking for exceptional, service minded individuals who love to make people’s lives easier. We know we’re winning when our products become our customers “go to” solution and our Customer Service team prides itself on helping our organization fulfill this goal.