With extensive experience in service and technology, ranging from manufacturing, product and business management, and multi-national technology transfers; Carlos has developed international service and support organizations for a variety of companies. At CES, Carlos is responsible for the Rochester, NY and Irving, TX Help Desks, Value Added Services, and Quality Support Teams (QSS and QST). Carlos has been highly focused on sales and marketing support, preventative maintenance, customer training, replenishment, and installations.
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Current role