Engineering · State of Mexico, Mexico · Remote possible
Hi, I’m Paul, VP Engineering at Customer.io.
I’m looking for someone to manage the engineering squad for a core piece of our product: our creative content editor. We acquired Parcel, the best development platform for creating email, in 2022 and we’re hard at work bringing it’s powerful features into our main Journey’s product. This is our opportunity to build the ideal experience for people who build emails using Customer.io. Email creation is a core activity in our product. We want the creative experience to be easy, delightful and powerful.
We’re creating one editor that switches seamlessly between code and design and provides a consistent editing experience across channels. Our customer’s teams are made up of people with different skills, but one goal— to build out a marketing strategy and design system that adheres to brand guidelines. The way in which users want to build that system— code or no code—should not matter.
Help us make an impact on our customer’s email creation and solve challenging problems along the way.
Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,100 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.
This is a fully remote role. We are offering a starting salary of $187,000 - $205,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.
Customer.io takes a market-based approach to pay, and pay may vary depending on your location. U.S., and international, locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
Please speak with a recruiter for additional information about zone locations.
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!
Apply at the link below and tell us why you're interested in the position! We will respond to all applicants with a status update about your application.
Here's what you can expect from our hiring process (order is subject to change):
Open roles at Customer.io