AW

Alyssa Welch

People and Culture Manager at Customer.io

Alyssa Welch has a diverse work experience in various companies. Alyssa started their professional career in 2014 as a Sales Manager at 24 Hour Fitness. During their time there, they led and trained a team of sales advisors, achieved membership goals, and created a thriving sales environment.

In 2016, Alyssa joined Footprints Behavioral Health, where they held multiple roles. Alyssa initially served as a Collection Relations Manager, HR Coordinator, and Office Administrator. Alyssa'sresponsibilities included tracking calls, explaining financial responsibilities to clients, and compiling financial reports. Alyssa then became the Billing Collections Manager, where they developed the internal department, ensured compliance, and implemented key programs. Lastly, Alyssa served as the Director of Revenue Cycle Management, collaborating with external partners and overseeing billing and collections processes.

In 2018, Alyssa joined WEconnect Health Management as a Business Development professional. Alyssa subsequently transitioned into the role of Account Manager, where they managed accounts, coordinated onboarding calls, and documented activities thoroughly.

Alyssa's most recent role is at Customer.io, where they initially started as a Business Development professional in 2019. Alyssa later became an Operations Administrator, managing administrative operations. Alyssa then progressed to People and Culture Specialist, focusing on people and culture initiatives within the company. Currently, Alyssa holds the position of People and Culture Manager.

Overall, Alyssa Welch has gained experience in sales, business development, account management, revenue cycle management, and people and culture management throughout their career.

Alyssa Welch began their education journey in 2009, attending The Art Institutes for a degree in Graphic Design. Alyssa studied there from 2009 to 2011. In 2022, Alyssa enrolled in American Military University for a Human Resources Management Certification, specializing in Human Resources Management/Personnel Administration. However, their degree status is not provided for this particular period. Alyssa continued their education at American Military University in 2022, focusing on Human Resources Management once again.

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