Belen Higueras

Belen Higueras is a Customer Success Manager at Customer.io, where responsibilities include collaborating with product growth, marketing, and tech teams to implement software that enhances marketing and customer engagement strategies. Previously, Belen served in a dual role at Noda, a climate-tech SaaS startup, focusing on customer success and implementation during a significant funding transition from Series A to Series B. Earlier experience includes working as a Client Partner at Gartner, facilitating connections between clients and research. Belen's academic background includes a Bachelor of Arts (BA) Hons in History and Sociology from the University of Warwick, where a research project in Hong Kong was supported by a £1500 grant and presented at the ICUR 2017 conference.