Hila Altman

Hila Altman has a diverse work experience spanning various roles and responsibilities. Hila currently works at CustomerGauge as an Office & HR Manager, Executive Assistant, and Finance Support. Their responsibilities include managing office-related activities, running the daily cultural program, preparing offer letters and contracts, and managing HR functions.

Prior to their current role, Hila worked at Catawiki as a Customer Excellence Specialist, where they were responsible for complex and escalated cases, conducting investigations and assessments, and facilitating negotiations between buyers and sellers. Hila also worked as a Customer Service Executive at Catawiki, providing customer service support and handling disputes, complaints, and fraudulent cases.

Hila's previous experience includes working at Booking.com as a Customer Service Executive, where they provided outstanding customer service and assisted with reservation modifications, special requests, and complaints. Hila also worked at The Life Centre as a Front of House staff, ensuring positive customer service and performing reception duties.

Additionally, Hila worked at Trafalgar Travel as an Account Manager, where they closed long-term contract deals and maintained client relationships in the tourism industry.

Overall, Hila Altman has gained extensive experience in office management, HR, customer service, and account management throughout their career.

Hila Altman's education history includes the following:

- From 2015 to 2016, Hila Altman attended Svaha Yoga Amsterdam and completed the Yoga & Meditation Teacher Training program, totaling 500 hours of study. However, no specific degree was obtained.

- In 2014 to 2015, Hila Altman enrolled in the Volksuniversiteit Amsterdam and participated in an Intensive Dutch Course.

- From 1996 to 2000, Hila Altman studied at Moshe Sharet High School and earned a High School Diploma with a major in Administration & Management.

In addition to the aforementioned education history, Hila Altman obtained a certification called Account Experience™ (B2B CX) - Platinum from CustomerGauge in March 2021.