Laia Codina Armengol is a seasoned professional in the fashion and retail industries, currently serving as a Zalando Copywriter at Orendt Studios Holding GmbH, where responsibilities include enhancing product representation for various brands. Additional experience includes roles as a Mystery Shopper with Made to Sell, Editor at Meer, and Content Manager at Olsen Fashion Germany, highlighting expertise in content creation and customer experience evaluation. Previous positions at Razer Inc. and within the hospitality sector, complemented by a solid educational background in digital communication, marketing, and fashion management from esteemed institutions, reflect Laia's comprehensive skill set in both customer service and digital marketing.