Pieterjan Arends

Pieterjan Arends has a diverse work experience in various industries. Pieterjan is currently working as a Customer Success Manager at Cyance, an Expandi brand. In this role, they manage customer relationships and helps businesses identify intent aligned with their goals.

Previously, Pieterjan held multiple roles at Expandi Group, including Quality Assurance Manager, WE Project Manager, and EMEA Team Manager for IBM Cloud Services Providers Project. Pieterjan effectively managed lead generation, reported on KPIs, and demonstrated expertise in social selling.

Prior to Expandi Group, Pieterjan served as the Director of Projects at Alares, where they led projects focused on customer experience and loyalty. Pieterjan was responsible for managing projects for over 1 million users.

Pieterjan also has experience in the casino and hotel industry. Pieterjan worked as the Director Manager of the Gran Casino Castellon at Orenes Grupo, where they oversaw business operations and implemented customer loyalty programs. Pieterjan also served as the Director of Operations at Hoteles Santos and JUBAN HOTELES, where they contributed to the improvement of management systems and oversaw hotel operations.

Before that, Pieterjan held various positions at Selected Hotels, including Director Residente at Don Miguel Golf & Sport Hotel and Atalaya Park Golf Hotel & Resort. In these roles, they were responsible for managing all operational departments, implementing quality control measures, and controlling budgets.

Overall, Pieterjan Arends has a strong background in customer success, project management, and operations management in diverse industries.

Pieterjan Arends completed their Bachelor of Laws (LL.B.) degree in Law from Universidad Erasmus Rotterdam between the years 1988 and 1993. Additionally, during the same period, they pursued studies in Gesti\u00f3n de Patrimonios Culturales y Art\u00edsticos at the same university, although no degree name was provided for this field of study.