Griffin Burns

Griffin Burns is a Sr. Customer Experience Business Analyst at Cyara, where Griffin re-designed the existing NPS system, leading to increased customer interaction and NPS scores. Prior to Cyara, Griffin held various roles in business intelligence, sales operations, and workforce analysis at companies such as JLL, Social Solutions, and Harte Hanks. Griffin's expertise lies in data analysis, system support, and improving business processes through leveraging data insights and technology systems. Griffin holds a Bachelor's Degree in English Language and Literature from the University of Arizona.