Nikka Piel Francisco

Nikka Piel Francisco is an Associate Technical Support Engineer at NetSuite since August 2023, providing phone and online support while debugging proprietary APIs. Previously served as a Real Estate Administrative Assistant and Social Media Manager at Cyberbacker Careers, managing CRM software, scheduling appointments, and creating marketing materials. An internship at CW Global Partners involved learning NetSuite development and providing technical assistance, while experience as a Recruitment Specialist at PSG Global Solutions focused on data indexing and application reviews. Early career as a Customer Service Representative at Alorica included handling customer inquiries and maintaining satisfaction. Nikka holds a Bachelor of Science in Information Systems with a specialization in Business Analytics from the University of Santo Tomas, obtained in 2023.