Saadiq Matthysen

Saadiq Matthysen is a Level 1 Technical Support Team Lead at Cybersmart, with a focus on monitoring and coaching team members to achieve KPIs in a fast-paced call center environment. Previously, Saadiq served as a Technical Support Specialist with two years of experience in the ISP industry, showcasing strong problem-solving abilities and a commitment to customer service. Saadiq also held positions as an Information Technology Technician at Corsirv, overseeing IT systems, and as an Outbound Sales Specialist. At CallForce Outsourcing Specialists, Saadiq contributed to the Fibre & Project U Campaign while demonstrating reliability, quick learning, and excellent customer service skills. Saadiq holds a Higher National Diploma in Information Technology from IIE Rosebank College.