Ed Micklewright

Ed Micklewright has over 30 years of work experience in various roles and industries. Ed is currently the Chief Customer Officer at Cybertill Limited, where they have been working since September 2019. Prior to this role, they served as the Director of Client Services at Cybertill for over 11 years, starting in April 2008. In this position, they were responsible for the development and sales of retail systems software, as well as managing the Professional Services departments.

Before joining Cybertill, Ed worked at BT Rolatruc as an Area Sales Manager from July 1999 to August 2004. During their time there, they successfully executed action plans to improve sales performance and achieved significant revenue growth in their region. Ed also had a successful tenure at Nestle Rowntree as a Territory Manager and National Field Sales Trainer from July 1994 to July 1999. Ed turned around a neglected sales territory and consistently exceeded sales targets.

Further back in their career, Ed worked as a Salesman at Abbey Life from January 1993 to January 1994 and as a Coding Clerk at AGB International from January 1991 to January 1992.

Overall, Ed Micklewright has demonstrated a strong track record of sales management, customer service, and leadership throughout their career.

Ed Micklewright earned a Bachelor of Science degree in Geography from Kingston Upon Thames University, where they studied from 1987 to 1990. In addition, they obtained a certification from the Institute of Customer Service in November 2020 and became a Member of the Institute of Customer Service.