William Brusa

William Brusa currently serves as a Tier 1 Support Engineer at CYREBRO since April 2023. Prior to this role, William worked at Musimundo from July 2020 to February 2021, providing Tier 1 customer support through the management of inbound calls, chats, and emails. William also gained experience at Crédito Argentino from December 2016 to June 2020, where responsibilities included conducting credit risk analysis, analyzing customer payment behavior, and generating performance reports for telephone operators. Additionally, William had a customer care role that involved servicing clients through calls and multimedia channels, as well as managing credit approval processes.