Matthew Riley

Matthew Riley is a proficient Customer Experience Specialist at Cytracom since March 2023, bringing extensive experience in customer service. Previously, Matthew co-owned NorthStar Ranch from February 2013 to March 2022, where responsibilities included animal care and property management. Before this role, Matthew served as a Customer Escalations Specialist at Woot, Inc. from December 2007 to November 2020, progressing from Member Services Representative and excelling in customer support during Amazon's acquisition. Earlier experience includes working as a Rural Carrier Associate for the United States Postal Service and serving as Sports Editor at Star Community Newspapers, overseeing sports coverage and team coordination. Matthew holds a degree from East Texas A&M University, obtained between 1999 and 2003.