David Skinner

Director Of Customer Experience at Dacotah Bank

David Skinner has a diverse work experience spanning over three decades. David began their career as a General Manager at Walmart, where they successfully managed a $40 million retail store with a staff of 300 associates. David was responsible for various aspects including budgeting, sales planning, and customer satisfaction. After their tenure at Walmart, they served as a General Manager at Best Buy, overseeing the construction and merchandising of a new concept store. Additionally, they held the role of Executive Recruiter at Protis Executive Innovations, where they developed relationships with retail clients and candidates, resulting in successful placements and high profitability. David then assumed the position of VP, District Sales Manager at Old National Bank / Charter One/ Citizens Bank, leading a large team and consistently exceeding sales targets. Following this, they became a Regional Manager at Midland States Bank, where they transformed the culture to a proactive, client-centric sales philosophy. More recently, they worked as a District General Agent at Colonial Life and currently serves as the Director of Customer Experience at Dacotah Bank, where they focus on building and implementing a world-class customer experience.

David Skinner's education history includes multiple certifications and a high school diploma. In 1978, they obtained a Diploma in Core Curriculum from Noblesville HS. In 1981, they received a Certificate in Computer Programming from Ivy Tech Community College. In 2010, they earned a Certification in Negotiation, Managing Conflict, and Leading Change from the Kelley School of Business. Their education also includes a Certification in Functional Leadership Development and Change Management from MDA Leadership, although the specific start and end years are not provided. Additionally, in 2018, David obtained a Life and Health Insurance certification from an institution in Missouri.

Links

Previous companies

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Midland States Bank logo
Colonial Life logo
Best Buy logo
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Timeline

  • Director Of Customer Experience

    October, 2018 - present