Shannon George

Digital Customer Support Team Lead at Daimler Trucks North America

Shannon George has a diverse work experience spanning multiple industries. Shannon currently works at Daimler Truck North America, where they started in 2015. Their roles at Daimler include being a Digital Customer Support Team Lead and a Digital Business Strategist, where they worked in an agile environment and was involved in joint action discussions with dealers and customers. Prior to that, Shannon worked at Puma Creative as an Inbound Marketing Consultant, helping clients plan and execute inbound marketing campaigns. Shannon also has experience in finance, having worked at the American Red Cross as a Financial Analyst II and a Senior Administrative Specialist/Finance. In these roles, they conducted financial analysis, created budgets, managed expenses, and led project implementation teams. Shannon's work experience displays their versatility and expertise in various fields.

Shannon George obtained a Bachelor of Arts (B.A.) degree in Spanish Language Teacher Education from Meredith College in the years 1993-1997. In addition, they have obtained several certifications, including "Communicating with Confidence," "Communication Foundations," and "Leading with Emotional Intelligence" from LinkedIn. Shannon George also holds an Expert-level Certification from DTNA's Aftermarket Parts Academy.

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Previous companies

American Red Cross logo

Timeline

  • Digital Customer Support Team Lead

    May, 2022 - present

  • Digital Business Strategist

    October, 2020

  • Digital Solutions Coordinator

    March, 2019

  • Data Analyst

    November, 2015

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