Raquib Amin

Raquib Amin is a seasoned technical operations professional with over 15 years of experience in IT infrastructure and service management. Currently serving as a Technical Operations Shift Manager and Team Leader at Daisy Group since May 2010, Raquib oversees a 24-hour Network Operations Centre, ensuring efficient monitoring and incident management for customer environments. Previous roles include Datacentre Operator at Phoenix, where responsibilities included managing daily operations and backup media, and Onsite Engineer at Clariant. Raquib began a career as a Servicedesk Analyst at ICM, providing first-line support, and advanced to Workshop Technician, performing repairs on various computing equipment. Raquib holds an HNC in Computing from Leeds College of Technology.