Daktela

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Our mission is to provide the best possible SaaS omnichannel, customer communication and contact centre solution, for a company of any size in Europe. Daktela solutions will provide its customers with the best customer care through all available communication channels, whether it is Voice, Email, SM... Read more

Industries

Headquarters

Employees

Links

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Jiří Havlíček
Chief Executive Officer

Jiří Havlíček

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Karel Vůjtek
Chief Operating Officer
Václav Makeš
Chief Technical Officer
Márk György Szilágyi
Country Manager Hungary
Lukasz Korecki
Country Manager Poland
Mihai Nica
Country Manager Romania
Samantha Haylor
Country Manager United Kingdom
Ilia Fedorov
Development Manager
Michal Hájek
DevOps Manager
Petr Daněk
QA Manager
Mikuláš Starý
Product Manager
Tomáš Hyben
Channel Sales Manager

Behind the scenes

Values

Pro-customer approach

We do not sell what the customer does not need and do not accept decisions that the customer does not benefit from.

Clear goal of our mission

We want to have the best omni-channel contact centre in the CEE region to help our customers build modern customer support.

We are an open company

We give our employees superior access to information that helps them make better customer-oriented decisions.

Simplicity is power

We believe that simplicity is often our competitive advantage over complex and cumbersome products.

The company is about people

We build a family-like environment, one without politics and complex processes, where we can rely on our colleagues.

Independence and responsibility

We do not punish mistakes. We praise independence, responsibility and the ability to complete tasks.